MadeBrave is a global strategic brand agency. We make brands bigger, bolder, and stronger.
The power of creativity and strategic thinking can transform businesses. Which is why we need someone with a love for forming fantastic client relationships so we can help our clients’ brands grow.
Being an effective Account Director will mean guiding and inspiring clients with your strategic prowess and creative vision. It’s essential that you’re able to lead from within our Client Services Team, delivering campaigns that both drive revenue growth and delight our amazing clients.
Speaking of clients, you need to have a knack for creating meaningful relationships through your passion for their business. You see their success as your success, working side by side as a collaborative partnership. In other words, you’re their go to person.
Think you’re up for it? We knew you would be. Keep on reading!
Lead the accounts of the agency’s national and international high-profile clients, ensuring we exceed their expectations, meet their strategic objectives and offer the highest level of service
Implement the required processes throughout the team to achieve the agency's business goals/targets and OKRs goals/targets and OKRs
Provide updates to the CSD on behalf of the client service department for leadership meetings and looping them in on all client developments and ‘big moments’
Responsible for the fee negotiation on your business
Be accountable, along with the Head of New Business, in achieving our revenue goals for each financial year
Regularly attend networking events and set targets for your pod members to do the same
Support and coach the team members of your Pod in their own role, and in their coaching of others, to enhance performance / efficiencies across the AM team
Ensure all clients are satisfied with their experience and output through regular contact with the clients.Lead your Pod team to ensure all projects are run efficiently and profitably
Work with the other Department Heads on developing and implementing new business strategies and identifying proactive opportunities to develop our existing, priority clients
Support the Head of New Business on key pitches and tenders for new clients as required
Lead on internal briefing meetings for key clients alongside the relevant lead from the creative team
Contribute to regular forecasting meetings
Ensure that fees and time are managed to avoid any imbalances
Be a champion for our brand, purpose, values and positively contribute and enhance our culture
At least 6-8 years of agency experience
Expertise in working with national and international clients
Proven C-Suite experience
A third level qualification in Marketing or related discipline
The ability to influence and negotiate
A flair for creating, nurturing and retaining strong client partnerships
Someone who’s a self-motivated strategic thinker
A leader with great communication and compelling presentation skills
Knowledgeable and passionate about their clients’ business
Ability to command a room of experienced creatives and business leaders
Flexibility and adaptability to embrace evolving communication platforms
Excited about creative and commercially astute
Responsible and accountable for their own and other’s work
Ability to see the bigger picture
Thrive in a fast-moving agency environment
A team player through and through
Ready to join our team? We'd love to hear from you!